I, WWW,have made a reservation through XXX for a double room on (date).
My travel agent has told me that you would provide airport pick-up service,
and he has advised you of the arrival time of my flight.
I would like to verify with you a few things with regard to the airport pick-up service
1. Have you confirmed the airport pick-up for us?
2. How can I contact with the person to pick us up?
Will he raise a board with our names or your hotel name on it?
3. If I cannot contact the said person, how do I get in touch with you?
By the way, could you read if I write in Chinese? Kindly advise ASAP.Best regards,